At Glow Digital Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and company name when you fill out our contact or booking forms.
- Usage Data: Pages visited, time spent, browser type, and device information collected automatically.
- Communication Data: Any messages or enquiries you send us through our website or email.
- Payment Information: Processed securely through third-party payment providers. We do not store card details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and booking requests
- Process orders and deliver services
- Send service updates, invoices, and important notices
- Improve our website and personalise your experience
- Comply with legal obligations under UAE law
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service Providers: Trusted partners who assist in operating our website and services (e.g. payment processors, email platforms).
- Legal Authorities: When required by UAE law or in response to valid legal requests.
4. Cookies
Our website uses cookies to enhance your browsing experience. These include essential cookies for website functionality and analytics cookies to understand how visitors use our site. You may disable cookies through your browser settings, though this may affect some features.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the relevant UAE data protection authority
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: